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QUESTIONSFACEBOOK INTEGRATION:How do I delete my Red Rover Facebook App?How do I add my Red Rover Facebook App if I already have a Red Rover account?SET UP AND KEY TERMS:How do I suggest a new group for our institution?Do I have to reset up my group each year?How long does it take to set up a group page?What is a Tag? How do I pick my Tags?What are good and bad Tags?GROUP PAGE CONTENTS:What is a group page in Red Rover?How is it different from a Facebook Group?What are external Weblinks?What should the main contact info for the group be?How do I edit my group page?Can I link to our Facebook Group page?Can I link to our Google Calender?GROUP LEADERS:Can I have more than one group leader per group?How can I add someone else as a group leader?How do I remove myself as a group leader?Can I customize a person's group leader title?GROUP MEMBERS:How can I contact new members?Can I remove someone from my group?Can I ban someone from my group?Will I be notified when someone new joins my group?Can I mass txt message all my group members?BUGS, PROBLEMS, AND SUGGESTIONS:How do I report a bug or a make a suggestion?How do I delete my Red Rover account?ANSWERSHow do I delete my Red Rover Facebook App?1) Log into your Facebook account and go to your Applications tab, then select "See All My Applications."2) Find the Red Rover application and click on the X across from it.  (TOP)How do I add my Red Rover Facebook App if I already have a Red Rover Account?1) Go to your schools Red Rover website and log into your account. 2) Click on "Add Facebook Application" from your Red Rover Profile.  3) The link goes to Facebook to complete the process. Click on "Add Red Rover " from within Facebook.  4) Then it goes back to your Red Rover profile. If the "Add Facebook Application" button is gone, then you successfully added the app. (TOP)How do I suggest a new group for our institution?Anyone can suggest a new group to be started at an institution and be part of Red Rover. To do so, go to the Groups Page and click on "Start a new group." Once you submit a group, it has to be approved by the institution admin before going live on Red Rover. Once your group is approved you'll receive a confirmation message, and you will automatically be made the Group Leader for the group. (TOP)Do I have to reset up my group each year?Nope. Your group will be safe and sound on Red Rover until you or your administrator chooses to delete it.(TOP)How long does it take to set up a group page?Signing up for an account takes 5-15 minutes, depending on how much information you'd like to add to your account.(TOP)What is a Tag? How do I pick my Tags?A tag is simply a keyword used to describe something. You can add as many tags as you like to describe your interests. Keep in mind that Red Rover uses tags to connect you to other students and groups, so choose tags that you'd like to connect over and that people like you are likely to use.Tag examples include: French, cooking, baseball, physics, chess, etc. (TOP)What are good and bad Tags?Good tags are one or two words long. They are tags that people like you are likely to have. Bad tags are spelled incorrectly or fail to capture the kinds of things that you'd like to connect with people over. Often, bad tags are too broad (e.g. music) or too specific (e.g. Lauren Hill). Broad tags might connect you to many people but they might not all be people you're interested in meeting. And specific tags might not connect you to enough people.(TOP)What is a group page in Red Rover?A group page is like the group's main office: the single place where all of its information is stored. Here you will find the group's description, tags, and list of members and leaders. You can do a tag match to see how much you have in common with the group's members, and if you join the group, you can help edit and add to the page. By adding [[external weblinks#What are external Weblinks?|external weblinks]] the group page, the group can also help its members keep track of all the group's different sites and web tools. For example, you can add a link to your group's website, blog and Google calendar to keep everything together and easy to find. You will get to the group's page by clicking the group's name.(TOP)How is it different from a Facebook Group?While a Facebook Group is a great way to communicate with your group members through mass messaging, it is not ideal for keeping all of your group's information in one place or for getting to know individual group members. Red Rover allows you to keep track of all your group's activities online and to tag match with your group members. If you have a Facebook Group, we recommend adding it as an external link on your Red Rover group page.(TOP)What are external Weblinks?An external Weblink is any link to another website put on a group's page. Some student groups already have their own websites or they use sites like Facebook, Twitter, Yahoo groups or Google Calendar to organize their communication, calendar, photos, events, and discussions. On the Red Rover group page, members can easily add a list of these links to keep everyone organized.(TOP)What should the main contact info for the group be?The main contact information for the group should be whichever contact information you generally provide when recruiting students. The only thing that matters is that interested students can reach you when they try to contact you through the information you provide.(TOP)How do I edit my group page?To go to your group page, click on the name of the group. From here you can edit the group description, tags, or links by clicking Edit. You can also make these changes from your Leader tab.(TOP)Can I link to our Facebook Group page?Yup. Just copy the URL of your Facebook Group and add it as an external web link on your group page.(TOP)Can I link to our Google Calender?Yes, and we think it's a great idea to do so. To add a link to your calendar:1) Go to your Google Calendar page, and click Manage Calenders.  2) Click on the name of the calendar you'd like to link.  3) Select the HTML button in the Calendar Address section.  4) And copy the link that Google provides by right clicking on it or highlighting it and pressing CTRL/APPLE+C.  5) Go to your Red Rover group page, click Add/Edit Links, and paste the link.  (TOP)Can I have more than one group leader per group?You sure can. In fact, we recommend having several group leaders so that multiple people share the responsibilities.(TOP)How can I add someone else as a group leader?1) Go to your leader tab, and select the name of the group to which you'd like to add a leader.  2) Select the "Recruit" tab and send an Invite Email to your new leader.  (TOP)How do I remove myself as a group leader?Go to your leader tab, and hit "Resign" (to the left of the group you are currently leading). You can also leave any group, including your own, by clicking the gray minus icon to the left of the group name.  (TOP)Can I customize a person's group leader title?Yup. You can call them whatever you want. Just go to your Leader tab, select the group you are leading, then hit "Edit Leader Title." (TOP)How can I contact new members?When new members joins your group, you can welcome them aboard by going to their profile pages (by clicking on their names) and sending them an email or a message through Facebook.(TOP)Can I remove someone from my group?Coming soon.(TOP)Can I ban someone from my group?Coming soon.(TOP)Will I be notified when someone new joins my group?Coming soon.(TOP)Can I mass txt message all my group members?Coming soon.(TOP)How do I report a bug or a make a suggestion?We always want to hear from you. To report a bug or make a suggestion, go to the Help button on any page of Red Rover, and you'll be able to speak to us live or leave your comment on our feedback forum. You can also email us at support@redroverhq.com(TOP)How do I delete my Red Rover account?Coming soon.(TOP)Note that the content you create on http://redrover.swiftkick.wikispaces.net is licensed under the Creative Commons Attribution Share-Alike 3.0 License. Please only submit content that you write yourself or that is in the public domain. Learn more about our open content policy. |
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